HomeShipping and delivery
Shipping methods, estimated delivery and order tracking information.
Choose a destination region to see relevant guidance. Final options are based on the full address at checkout.
Available methods are shown after the exact destination is entered at checkout.
Availability depends on destination, dimensions, weight and preparation time.
The base method for orders whose destination, size and weight support it.
Available when the carrier and the object’s preparation time support it.
Offered for eligible destinations and orders when scheduling is available.
Shown after the destination, object restrictions and customs information are reviewed.
The final shipping cost and timing are shown before payment based on destination, weight, dimensions and selected method.
Where the object and destination support it, you can configure how the gift is presented with the order.
The order and payment details are reviewed.
Handmade or personalised objects may require different preparation times.
A method suited to the order and destination is applied.
Tracking information is shared when it is provided by the carrier.
Delivery availability and timing vary by country, object and active carrier. Destination restrictions, customs processes and possible taxes or duties may affect cost and timing.
Final information is shown during checkout from the approved settings for that destination. Customs delays can fall outside the original estimate.
Use your order number and the information entered at checkout to view the latest available status.
